The Airport Operations Training Program is designed to provide candidates with the essential skills and knowledge required for efficient airport management. This program covers various aspects of airport operations, including passenger handling, baggage services, security procedures, airside management, and regulatory compliance.
Trainees will gain insights into airport safety protocols, ground handling services, terminal operations, and airline coordination. The course also focuses on crisis management, emergency response, and customer service excellence to ensure a seamless passenger experience. With a strong emphasis on operational efficiency and teamwork, this program prepares candidates for diverse roles in airport management and ground operations.
Training Modules
Introduction to Airport Operations – Overview of airport functions, structure, and regulatory bodies.
Passenger Handling Services – Check-in procedures, boarding, and customer service protocols.
Baggage Handling and Cargo Operations – Luggage management, cargo handling, and logistics.
Airport Security and Safety – Screening procedures, security protocols, and emergency response.
Airside Operations – Aircraft movement, runway management, and ground support coordination.